Prevent Physical Therapy Inc. (“PreventPT,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal and health information. This policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.
Information We Collect
We may collect the following types of information when you visit our website, contact us, or receive treatment:
- Personal Information – Name, phone number, email, and contact details provided via forms.
- Health Information – Medical history, treatment plans, and details relevant to physical therapy.
- Website Data – IP address, browser type, cookies, and analytics data for website improvement.
How We Use Your Information
We use the information collected to:
✅ Provide physical therapy services and schedule appointments.
✅ Maintain HIPAA-compliant medical records.
✅ Improve website functionality and services.
✅ Communicate with you about appointments or PreventPT updates.
✅ Comply with legal and regulatory obligations.
We do not sell or share your personal health information for marketing purposes.
Email Communications & Marketing
We may use your email address to send occasional wellness tips, injury prevention advice, clinic updates, and information about our services. You can unsubscribe from our secure, compliant platforms at any time using the link provided in each email. We do not sell your email address or use it for third-party marketing.
HIPAA Compliance & Your Rights
Your Protected Health Information (PHI) is safeguarded under HIPAA, which grants you the right to:
✔ Access your records – You can request a copy of your medical records.
✔ Request corrections – If you believe there’s an error, you can request an amendment.
✔ Limit disclosures – You may request restrictions on how your data is shared.
✔ Receive a record of disclosures – You can ask for a list of when and why your PHI was shared.
✔ File a complaint – If you believe your privacy rights were violated, contact us or file a complaint with the U.S. Department of Health & Human Services (HHS).
To make a HIPAA-related request, contact us at:
📧 Email: office@PreventPT.com
📍 Address: 4769 Hoen Ave, Santa Rosa, CA 95405
How We Protect Your Information
🔒 Encrypted electronic records
🔒 Secure patient portal for communication
🔒 Limited staff access based on role necessity
Despite these precautions, no system is 100% secure. In case of a data breach, we will notify affected individuals as required by law.
Information Sharing & Disclosures
We only disclose personal information under the following circumstances:
✔ With your consent – When referring you to another healthcare provider.
✔ With other medical providers involved in your care – To coordinate treatment and ensure continuity of care.
✔ For billing and insurance processing – If applicable.
✔ As required by law – Such as for public health reporting or legal obligations.
Website Cookies & Tracking
We may use cookies and analytics tools (e.g., Google Analytics) to enhance user experience. You can disable cookies in your browser settings.
Updates to This Policy
We may update this policy periodically. The latest version will always be available on this page.
📅 Last Updated: May 21, 2025
Contact Us
If you have any questions about this policy, please contact:
📧 Email: office@PreventPT.com
📍 Clinic Address: 4769 Hoen Ave, Santa Rosa, CA 95405
📞 Phone: 707-395-8080